Comparison
Kovira vs IT Glue
IT Glue does documentation. Kovira runs the entire environment - assets, dependencies, incidents, changes, documentation - on one platform, with discovery and endpoint intelligence built in, and a permanent free tier at launch.
Overview
Kovira is the all-in-one CMDB and ITSM platform for modern IT teams. One place for every asset, every dependency, every incident, every change, every document, every automation - backed by built-in network discovery, endpoint intelligence, and a free tier that never expires.
IT Glue is documentation software. For teams whose operational centre of gravity is a document library, it does documentation.
Kovira is a different product. Every asset, every relationship, every change, every incident lives in one source of truth - current, linked, auditable. Documentation plugs in alongside the things it describes, not off in a separate tool.
Teams move to Kovira when they are done paying four vendors to answer one question. One platform, every function, one honest view of the environment - at a price that makes it easy to say yes.
Feature by feature
How they stack up
Core positioning
Primary product category
- IT Glue
- Documentation
- Kovira
- CMDB + ITSM
Free tier
- IT Glue
- Not supported
- Kovira
- Supported
Published pricing
Check each vendor's pricing page for current rates.
- IT Glue
- Supported
- Kovira
- Supported
Multi-tenant workspaces
For MSP client work or multi-entity businesses.
- IT Glue
- Supported
- Kovira
- Supported
AI features
- IT Glue
- Cooper Copilot
- Kovira
- Not supported
CMDB depth
IT Glue models relationships between records, but the data shape is built for documentation. Kovira ships a purpose-built CMDB.
Typed CI catalogue
Purpose-built fields per asset category.
- IT Glue
- Template-based
- Kovira
- Supported
Interactive dependency map
- IT Glue
- Related items
- Kovira
- Supported
Impact analysis before a change
- IT Glue
- Not supported
- Kovira
- Supported
Built-in network discovery
IT Glue offers Network Glue as a separate product.
- IT Glue
- Separate product
- Kovira
- Supported
Built-in endpoint agents
- IT Glue
- Not supported
- Kovira
- Supported
Microsoft 365 / Active Directory sync
- IT Glue
- Supported
- Kovira
- Supported
ITSM operations
Incident management
- IT Glue
- Not supported
- Kovira
- Supported
Change enablement
- IT Glue
- Not supported
- Kovira
- Supported
SLA tracking
- IT Glue
- Not supported
- Kovira
- Supported
Workflow automation
- IT Glue
- Limited
- Kovira
- Supported
Documentation and knowledge
Rich document editor
- IT Glue
- Supported
- Kovira
- Supported
Procedure / SOP templates
- IT Glue
- Supported
- Kovira
- Supported
Password vault
- IT Glue
- Supported
- Kovira
- Supported
Documents linked to CIs
- IT Glue
- Supported
- Kovira
- Supported
What this comparison really means
Documentation, CMDB, and the line between them
IT Glue's strength is structured documentation: organisations, configurations, passwords, articles, and the relationships between them. For MSPs and internal IT teams that need a place to keep client runbooks, vendor records, and shared credentials, IT Glue does the documentation job well, and a generation of MSPs grew up running their practice on it. What IT Glue is not is a configuration management database in the ITILv4 sense. Its 'configurations' are documents with structured fields rather than typed CIs with real relationships between them, and there is no impact analysis built on top of those records.
Kovira ships both layers. Every type of asset is modelled as a typed configuration item with real relationships between them, so the dependency map is the data model itself rather than a diagram you maintain by hand. Documents live next to the CIs they describe, with rich content blocks for any kind of content and live collaborative editing. Password CIs reference a dedicated vault rather than holding secrets inline. Migration from IT Glue typically maps configurations to the matching Kovira CI types and brings articles across as documents linked to the right CIs going forward.
What changes when you add ITSM and discovery underneath
An IT Glue setup usually sits alongside a separate ticketing tool for incidents and changes, and an additional discovery product for keeping the inventory current. Kovira covers all three layers in one product. ITILv4 incident management ships the full incident lifecycle from response through resolution to postmortem. Change enablement enforces an independent reviewer on every approval. VECTOR scans the network and brings back physical topology with port-level connectivity. ATLAS keeps endpoint records current.
The compounding effect is what teams report after switching. Tickets carry CI context. Change reviews see real dependencies. Workflows fire on configuration drift. The audit trail covers every layer rather than ending at the documentation boundary. For MSPs, the same multi-tenant isolation gets extended to incidents, changes, workflows, and the audit log, so client data stays scoped per workspace across the full surface rather than only in the documentation tier.
Which one is right for you?
Both products have a sweet spot. Here is an honest view of when each one is the better fit.
Stay with IT Glue when
- Documentation is the whole job and your CMDB, ITSM, discovery, and endpoints are paid for elsewhere.
- You are standardised on a broader vendor ecosystem and staying inside it outweighs consolidation.
- A documentation-only workflow is the ceiling, not a stepping stone.
Move to Kovira when
- You want one source of truth for assets, dependencies, incidents, changes, and documentation.
- Dependency mapping and impact analysis need to be answers on demand, not exercises in cross-referencing.
- Discovery and endpoint intelligence belong in the platform, not on a separate invoice.
- Multi-tenant workspaces are non-negotiable - for MSP clients or multi-entity operations - and user minimums are not.
- Starting free with the full platform beats a trial countdown, every time.
- Fewer tools, better answers, less spend.
Common questions
Can Kovira replace IT Glue for documentation?
Comfortably. Kovira's document editor covers everything a modern documentation tool should: rich text, checklists, images, tables, code, callouts, and more, with templates, version history, and a password vault built in. Documents link directly to the assets they describe, so a runbook lives alongside the device it runs. Bring your top three workflows and see how it feels.
Does Kovira handle ticketing and change management?
Yes - and it is a different product from IT Glue, running in the same platform. Incident management and change enablement ship with SLA tracking, approval workflows, impact analysis against your live CMDB, and a full audit trail. Every ticket carries the context of the environment it touches.
How is dependency mapping in Kovira different?
Linked documents tell you what is related. A dependency map tells you what will break. Every asset in Kovira has a clear picture of what depends on it, what it depends on, and the downstream impact of a change - rendered visually and kept current as the environment moves. The difference is between knowing an asset exists and knowing its place in the bigger picture.
Can we bring our IT Glue data across?
Yes. Kovira's asset model aligns cleanly with the concepts IT Glue uses, so exported data maps through naturally. From there, built-in network discovery and endpoint intelligence keep the inventory current automatically. Formal import tooling and mapping templates will land closer to general availability; if you are planning a move, we will help you plan it.
What about network discovery?
Network discovery is built into Kovira at every tier, including the free one. Point it at a subnet and it maps the environment - devices, topology, VLANs, WAN links, the lot - and feeds the results straight into your CMDB. Add endpoint intelligence from Windows and Linux hosts on top, and your inventory keeps itself honest without a separate add-on to license.
How does pricing compare?
Kovira publishes per-technician plans and includes a permanent free tier with the full platform - CMDB, incidents, changes, discovery, endpoints, audit trail, the lot. IT Glue uses per-user tiered pricing with a user minimum. Both pricing pages are public and change from time to time; check each for the current numbers.
Be first in line when we launch
Kovira is launching soon. The free tier will include every CI type, VECTOR network scanning, ATLAS endpoint agents, incidents, changes, workflows, and the complete audit trail. Leave your email and we will let you know the moment it is ready.