Kovira compared with the tools you already know
Honest, substantive side-by-sides with the CMDB, documentation, and help desk platforms that internal IT teams, small businesses, and MSPs most often evaluate alongside Kovira.
Side-by-side comparisons
Each comparison covers the same dimensions: CMDB depth, ITILv4 practice surface, discovery and integrations, automation, pricing, and where each product is the right call.
vs ServiceNow
Kovira vs ServiceNow
Enterprise ITSM giant
ServiceNow is the enterprise ITSM platform that covers IT, HR, finance, and customer service if you have the platform team and the implementation budget to run it. Kovira delivers the CMDB and ITSM half of that surface (configuration management, incident and change with response and resolution SLAs, workflow automation, audit) running in minutes for IT teams of 1 to 500 technicians, with a permanent free tier and published per-technician pricing.
Read comparisonvs IT Glue
Kovira vs IT Glue
IT documentation platform
IT Glue is the legacy MSP documentation incumbent: passwords, runbooks, and asset records, with limited CMDB depth and no ITSM. Kovira covers IT Glue's documentation and password-vault use cases and adds a typed CMDB with dependency mapping, ITILv4 incident and change management, workflow automation, VECTOR network scanning with physical topology mapping, and ATLAS endpoint agents in one product.
Read comparisonvs Hudu
Kovira vs Hudu
Modern IT documentation platform
Hudu is the modern documentation alternative to IT Glue, with a clean editor and a solid password vault. Kovira matches Hudu's documentation surface and goes further: a real CMDB with dependency mapping, ITSM (incidents, changes, SLAs, workflows), network discovery with physical topology mapping, and endpoint agents, so you replace one tool with one tool, not one tool with three.
Read comparisonvs Desk365
Kovira vs Desk365
Help desk ticketing in Microsoft Teams
Desk365 is a Microsoft Teams-native help desk for organisations standardised on M365. Kovira covers a similar surface from a different angle: ITILv4 incident management with response and resolution SLAs, mailbox-to-ticket from connected Microsoft 365 inboxes, and the configuration database underneath the tickets. Teams using Desk365 for chat-first ticketing and Kovira for the CMDB and ITIL practice surface get the best of both layers.
Read comparison
Switching to Kovira: how it actually goes
Migrations from documentation tools (IT Glue, Hudu, Confluence pages) and ITSM platforms (ServiceNow, Freshservice, ManageEngine ServiceDesk) take one of two shapes in practice. Either the team has a small, well-curated data set they want to bring across cleanly, or a large, partly-stale archive where the migration is a chance to leave behind what should not be carried forward. Kovira supports both. The public API and CSV import paths cover the standard CI types; for the records that should not survive the move, leaving them behind is the right call.
Discovery is what makes the migration end rather than turn into a permanent CSV pipeline. Once VECTOR scans the network and ATLAS rolls out to the endpoints you manage, the inventory rebuilds itself from the environment going forward. Microsoft 365 sync brings users, groups, and managed devices in. The result is that the migration cleans up a snapshot once, and the living CMDB takes the day-to-day upkeep off the team.
Tickets and changes from a previous ITSM platform usually do not come across in full history. What is worth migrating are open tickets, recent changes, and any incident or change records explicitly referenced by postmortem documents. Closed history is more useful as reporting evidence than as live records, and most teams export it once and keep it as a flat archive rather than re-import it.
Kovira is launching soon
The free tier will include the full CMDB, VECTOR scanning, and ATLAS agents. Leave your email and be first in line on launch day.