Most CMDBs are either a spreadsheet you will stop updating in two weeks, or an enterprise platform that costs six figures and takes months to deploy. Kovira sits in the middle. It is a proper configuration management database built on ITILv4 practices, designed for IT teams of 1 to 500 people, and it is ready to use in minutes, not months. You get a real CMDB with typed configuration items, dependency mapping, incident and change management, workflow automation, Microsoft 365 integration, endpoint agents, and a built-in knowledge base. All of it multi-tenant, fully audited, and priced so that a solo IT admin can start on the free tier and grow into an MSP plan without switching platforms.
Free tier available at launch. No credit card needed.
Kovira is not a dashboard with a few tables behind it. It is a full configuration management platform with the depth to handle real IT operations. Here is what is inside.
Kovira ships with 16 configuration item types ready to go. Devices, networks, racks, services, people, contracts, software licences, and more. Each CI type has its own set of fields that actually matter for that type of asset, so you are not filling in irrelevant metadata just to satisfy a generic form. Every CI can be linked to other CIs through typed relationships, which means you can see exactly how a switch failure would ripple through your network, or which contracts are tied to which vendor, or what services depend on a particular server. The dependency map is interactive and visual, not a flat table you have to squint at.
Before you make a change to anything in your environment, Kovira lets you run a full impact analysis. Pick a CI, and you will see every upstream and downstream dependency, every service that could be affected, every team that needs to know. When something does go wrong, the incident management system lets you log the issue, link it to affected CIs, assign it to the right person, and track it through to resolution. Incidents carry a priority matrix and SLA timers, so nothing gets lost in the noise. Every incident, change, and problem is linked back to your CMDB, which means your postmortems actually have the data they need.
Nobody wants to manually chase approvals through email. Kovira has a visual workflow builder where you can set up multi-step approval chains, conditional branches, delayed actions, and automated notifications. You can trigger workflows from CI changes, incident creation, scheduled intervals, or manual dispatch. The system supports retry logic for failed actions, concurrency controls so the same workflow does not fire twice on the same event, and a full execution log so you can see exactly what happened and why. All of this without writing any code.
If you are running Microsoft 365, Kovira can pull your users, security groups, and managed devices straight from Entra ID and Intune. The sync runs on a schedule, so your CMDB stays current without anyone having to manually update records when someone joins, leaves, or gets a new laptop. The data flows into the same CI model as everything else, which means you can see an employee, the device they are using, the groups they belong to, and the services they have access to, all in one place.
Kovira includes lightweight agents that you can deploy to endpoints across your estate. Once installed, they report back hardware specs, installed software, network configuration, and security posture. The agent data feeds directly into your CMDB as device CIs, so you do not need to manually audit machines or rely on spreadsheets that go stale the moment someone installs something. Agents check in on a regular heartbeat and the platform will flag any that go silent, so you know if a machine has dropped off the network.
Every IT team has runbooks, standard operating procedures, and architecture documentation sitting in a shared drive somewhere, disconnected from the systems they describe. Kovira has a full document editor built in, with support for rich text, code blocks, tables, checklists, images, and embedded network maps. Documents can be linked directly to CIs, so when you are looking at a server and wondering how to restart a service on it, the runbook is right there. Collaborative editing is supported with author locking, so multiple people can work on the same document without overwriting each other.
Kovira was built with multi-tenancy and data isolation from the start, not bolted on later. Every organisation's data is separated at the database level with row-level security policies, and the application layer enforces tenant context on every single query. There are no admin backdoors, no shared tables, no ways for one tenant's data to leak into another. Role-based access control gives you four permission levels (Owner, Admin, Editor, Viewer), and every action in the system is recorded in a tamper-proof audit log that you can filter and export for compliance reviews.
Every action that anyone takes in Kovira is logged. Every CI creation, every field edit, every status change, every login, every permission check, every workflow execution. The audit log captures who did it, what they did, when they did it, and from where. This is not optional and it cannot be turned off. For teams that need to pass compliance audits, whether that is ISO 27001, SOC 2, or just your own internal governance requirements, the audit trail gives you the evidence you need without having to build a separate reporting system.
Kovira is structured around the ITIL practices that matter most to growing IT teams: Service Configuration Management, Change Enablement, Incident Management, Problem Management, IT Asset Management, and Service Request Management. This is not a generic project management tool with ITIL labels slapped on it. The data model, the workflows, the permission structure, and the reporting are all designed around how ITIL actually works in practice. If you are working towards ITIL maturity, or you already follow ITIL and need a tool that does not fight you, Kovira is built for that.
Kovira charges per technician. Every plan includes the full platform. The difference is how far it scales: more technicians, more configuration items, more storage, and higher API limits. Start on the free tier and upgrade whenever you need to. Your data carries over, nothing gets lost.
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We are actively building Kovira and getting close to launch. If you want to be one of the first people to try it, leave your name and email below. We will send you one email when it is ready. That is it.