CMDB software without the enterprise overhead

CMDB software built for IT teams from 1 to 500 technicians

Kovira is not a dashboard with a few tables behind it. It is full-featured CMDB and ITSM software with the depth to handle real IT operations, whether you are a solo sysadmin, an internal IT team, an IT consultant, or an MSP running hundreds of client environments.

• IT asset tracking with dependency mapping

  Every type of asset modelled with purpose-built fields: devices, networks, racks, services, people, contracts, SLAs, incidents, changes, and more. No generic forms you have to fight.

  • Interactive visual dependency maps
  • Typed relationships between any CI pair
  • Real relational integrity, not spreadsheets
• ITILv4-aligned incident and change management

  Full ITIL-shaped incident lifecycle with response and resolution SLA timers, resolution and closure codes, watchers, parent and child links, and postmortem references. Every change runs upstream and downstream impact analysis before approval.

  • Response and resolution SLAs with coverage windows and holidays
  • Resolution codes, closure codes, watchers, and reopen tracking
  • Parent and child incident linking for major events
• ITSM workflow automation

  Visual workflow builder for multi-step approvals, conditional branches, delayed actions, email, and webhook calls. Trigger from CI changes, incidents, schedules, or incoming email. No code required.

  • Triggers: CI changes, incidents, SLA events, schedules, incoming email
  • Send email, update CIs, call webhooks, transform data with regex, string, and JSON ops
  • Built-in email automations for ticket assigned, SLA at risk, and SLA breach
• Microsoft 365 integration

  Pull users, security groups, and managed devices from Entra ID and Intune in the background, keeping your CMDB current without manual updates.

  • Background sync, always up to date
  • Users, groups, and devices as native CIs
  • See people, devices, and access in one view
• Mailbox to ticket pipeline

  Connect a support@ mailbox and every new email becomes an incident. Replies thread back as comments on the same incident, attachments preserved. Scoped per-mailbox access so you never hand over tenant-wide grants.

  • Real-time: incidents appear within seconds of mail landing
  • Native Microsoft 365 reply threading with subject fallback
  • Loop prevention for bounces, autoresponders, and our own replies
• VECTOR network scanner and ATLAS endpoint agents

  VECTOR discovers devices, subnets, VLANs, and WAN links and maps how they actually connect, with port-level connectivity intelligence. ATLAS agents report hardware, software, and security posture from every endpoint.

  • Physical network topology with port-level connectivity
  • Find any device on the network instantly
  • Pause, resume, and uninstall agents centrally; heartbeats flag silent ones
• Same device, one record

  A single machine often shows up across a VECTOR scan, an ATLAS check-in, and a Microsoft 365 import. Kovira reconciles those signals into one CI, keeps the source for each field, and lets you see where every value came from.

  • Multiple sources, one record
  • Works across VECTOR, ATLAS, and Microsoft 365
  • See where each data point came from
• Documentation linked to your CIs

  Structured documents with rich text, code blocks, tables, checklists, and images, linked directly to the CIs they describe. Postmortems live next to the incidents they review. No disconnected wikis.

  • Link runbooks and postmortems directly to CIs and incidents
  • Collaborative editing with author locking
  • Rich content blocks for any document style
• Tenant-isolated by design

  Tenant isolation enforced at every layer from day one. Every workspace is fully isolated. Four base roles plus per-member overrides when one user needs more or less than the role default.

  • Per-member permission overrides above or below base role
  • Recycle bin for deleted CIs with restore or purge
  • Switch between workspaces seamlessly on the MSP plan
• Complete audit trail for compliance

  Every action logged: CI edits, sign-ins, permission checks, workflow runs. Always on, cannot be disabled. Filterable, exportable, and ready to hand to an auditor.

  • Who, what, when, and where for every action
  • Ready for ISO 27001 and governance audits
  • Filterable and exportable audit log
• ITILv4 CMDB tool built for practice, not theory

  Structured around the ITIL practices that matter most: Service Configuration, Change Enablement, Incident Management, and IT Asset Management.

  • Purpose-built data model, not generic project management
  • Workflows and permissions designed for ITIL
  • Ready for teams working towards ITIL maturity